Research in the MA programme aims to generate knowledge on various aspects of service design and delivery in order to ensure that services are brought to and maintained at the level expected by the public. Key areas that have been addressed include:

  • Establishing and maintaining effective and efficient service delivery systems
  • Community involvement in service design
  • Staffing (HR) matters eg. Performance Appraisal, In-service education, management and leadership styles, Job satisfaction and staff turnover
  • HIV and other PHC services